If your Potterton boilers pressures drop too low, it will stop working and display the E119 error code. Due to being outside, it faces the risk of freezing in the colder months. Condensing Central Heating Boiler. Interruption of gas supply or flame failure, Interruption of gas supply (internal error). Potterton Boiler troubleshooting. If a boiler locks out, it’s because continued operation would be harmful. If your boiler keeps “locking out” with no obvious cause or error code being displayed, then this could be caused by a variety of different issues, including a faulty heat exchanger, faulty thermostat, or a faulty PCB. Replace if necessary, Ignition sparks Pilot does not Light. Open the valves of all radiators connected to the system. There are two major reasons why a boiler shuts off, either to prevent further damage to the boiler itself or to keep members of the household safe. The type of. Black Friyay Boilers it sounds like a problem with the boiler thermostat, this would mean that the boiler is getting too hot and the overheat thermostat is doings its job and shutting the boiler down. Once the pressure is at the required level, you can then restart the boiler and it should resolve the issue. a) Check ignition of main flame is smooth and reliable. Ensure that timers & thermostats are calling for heat. Main burner remains alight when on/off switch in 'OFF' position. Ignition lockout: Michael Shergold: ... That is it doesn't lock out if either of the thermostats (cylinder and room) switch it off first. #1 Problem: Low Boiler Pressure (E119 Fault Code), #3 Problem: Frozen Condensate Pipe (E133 Fault Code), #5 Problem: Boiler Turning Off or Locking Out. This fault usually starts off with the boiler going to intermittent lockout needing to be reset. No Ignition Spark. Thermostat calling lamp should be lit unless internal thermostat is satisfied or external control circuit is broken. Each Potterton boiler has a fault code built into the appliance. Got home yesterday and it was on 'lock out', pressure is fine so despite switching it all off etc, can't get it to fire up again. Replace if necessary. After you have downloaded the manual double click on the download for the manual to open, if … Check that the boiler is being supplied with power. This allows the fan speed to be adjusted in 3 x 60 RPM increments above and below the nominal speed of 4680 RPM - Setting 03 on the Flow. The temperature set point for the heating is too low. Baxi error code E133 – ignition lockout. Perhaps one of these tables will save your time and money. Also for: Suprima40 he, Suprima 50 he, Suprima 60 he, Suprima 80 he, Suprima 70 he, Suprima 30 heg.c. View and Download Potterton Suprima 30L installation & service instructions manual online. Find out in our report of the worst boilers. Think you may have an on-going issue with your boiler? Open the gas isolation cock. As you can see the potential savings you can make from replacing an old boiler, especially a broken one can make a lot of sense from a financial point of view. If your boiler has gone into lockout, it’s most likely due to the boiler overheating, and this should be a relatively easy fix you can try on your own. Just click on the model or the Gas council number and the manual will download at the bottom of the page. The boiler will then run for a random length of time then the lock-out light comes on again. However, bear in mind that this is a quick fix and does not necessarily fix the root of the issue e.g. Over time diverter valves can become worn and begin to “stick” failing to open completely or only partially opening so that the flow of hot water is reduced. The water pressure is too low (< 0.5 bar). Check the fuses and switches. In this guide, we will explore some of the most common Potterton boiler problems, along with their error codes and faults and explore some possible solutions. You can read our full articles about dealing with radiator sludge. If you have no hot water coming from your Potterton boiler through your taps or shower, then there are many potential causes. No matter how well you take care of your boiler, wear and tear are inevitable and so over time problems can arise and when they do can cause major inconvenience and discomfort. Check our list of the top 10. Check that the boiler is being supplied with power. no. 18 December 2005 at 11:27AM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. {{ article.digest | limitTo: 60 }}{{article.digest.length > 60 ? Press the Reset button. The boiler is set to give a maximum output of :-12 models - 12 kW 13 kW (Condensing) 15 models - 15 kW 16.2 kW (Condensing) 18 models - 18 kW 19.4 kW (Condensing) 24 models - 24 kW 25.9 kW (Condensing) Want an exact price on a new boiler? We've knocked £100 off, everything. For instance, if your boiler is an old G rated model and you replaced it with a modern A rated boiler, you could expect to save as much as £315 a year on your energy bill. (your fixed price will appear on screen). Main burner remains alight when thermostat satisfied. 08804726 (VAT No. During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the drains. If this is obtained and the control box continues to lock out then replace the control box. Increase the value with the CH temperature knob or if a room thermostat is connected, increase the temperature on the room thermostat. If your Potterton boiler is experiencing issues and you’ve no hot water, the good news is that many problems can be resolved without professional help. If your boiler pressure drops too low, the boiler’s default failsafe mechanism will kick in and the boiler will lockout. OR iii) Safety thermostat sensor tripped. Main burner does not light Control Box does not lockout: a) Check main burner gas cock is open. Posted on 11 Jan 2020. When the boiler recognises any issue, it will display a fault code. Check drain, especially any external runs in freezing temperatures. If the condensate pipe is frozen, your Potterton boiler will lockout and display the fault code E133. What's even more, we're able to offer low monthly payments with boiler finance, and even interest free options. ‘Locking out’ means the boiler illuminates a red ‘lockout light’ and turns itself off, requiring the user to reset boiler by pressing the ‘Reset’ button once the boiler had cooled for a while. Ignition lockout Showing 1-10 of 10 messages. When the hissing stops you can close the valve and proceed to the next radiator. Outdoor temperature sensor short circuit or discontinuity, Check connection and outdoor temperature sensor, Boiler flow sensor short circuit or open circuit, Boiler return sensor short circuit or open circuit, Hot-water sensor 1 short circuit or open circuit, Hot-water sensor 2 short circuit or open circuit, Address conflict on LPB bus (EUROCONTROL), Check addresses of connected control modules, Internal BMU error, process sensor, change BMU, Allow unit to cool down and reset. a) Check gas supply is available at the pilot burner at the correct pressure. How to prevent airlock in boiler. Low boiler pressure is a common problem with all boilers and Potterton boilers are as susceptible to this as any others. Unfortunately, in many cases, a faulty diverter valve is an expensive part to replace and it makes more financial sense to replace your boiler. This is normally set at 99 which is equivalent to 4680 RPM. Before call the service, conduct an independent examination and draw a parallel between identified problem ant the same one in the manual. OR ii) Boiler max temperature exceeded for overtemperature (probable pump jammed or air in the circuit). This is achieved by connecting a DC micrometer in series. Problem with Potterton Promax 15 HE boiler. c) Check operation of ignitor. Pilot partially blocked or needs adjusting. Turn the valve using the bleed key and you should hear an audible hiss indicating air is being released. d) Check there is no earth leakage on ionisation probe circuit. Need to know the cost of a new boiler, quick? The CORGI registered installer/maintainer (it's four years old) has now 2. This can help the boiler to prevent from lockout. Correct the error, if possible. Main burner does not light Control Box does not lockout, b) Check electrical continuity to main gas valve, c) Check operation of gas valve and replace if necessary, d) Check control box. Heatable acts as a credit broker (not as a lender) and offers credit products through a panel of lenders. Pilot established - main burner does not light. A&D Plumbing Services is an Appointed Representative of Consumer Credit Compliance Limited who are authorised and regulated by the Financial Conduct Authority FRN 631736. LoveLeads Ltd t/a Heatable is registered in England and Wales No. Our Potterton Suprima HE 80 is currently faulty again. Control Box goes to lockout. There’s not a DIY fix for the E09 fault code. However, it is quite common for boilers to lose pressure over time and is often easily fixed without professional help. CV34 4LL You’ll need to call a Gas Safe repair engineer. Hi. However, if you do not feel confident with this task a local Gas Safe Engineer will be more than happy to do it for you. Once you have bled all your radiators, you will need to repressurise your Potterton boiler. Problem with Potterton Promax 15 HE boiler. If the issue continues, then the cold radiators may be caused by a different problem, such as sludge deposits. That's loooooong. This is normally set at 40 which is equivalent to 2920 RPM. 1. This sludge can cause blockages and prevent the hot water flowing how it should, leading to cold spots in your radiator. A registered Gas Safe Engineer will be able to assist you. Get a fixed online quote from £1,695, If your Potterton boiler keeps turning off, with no obvious explanation or error codes, then the only way to find out what is causing the issue is with expert help. I asked why do you think it's working sometimes..He replied it could be the GOD. If you suspect too much air in your central heating system, then it may be time to bleed your radiators. '...' : ''}}. Pilot does not remain alight when knob released. In other models, the problem can be identified by visual inspection of the boiler. 2. When your heating is switched off and cool, and you have prepared for the mess, with a bucket at the ready, it is time to release the excess air. If your condensate pipe is frozen, you can thaw out the condensate pipe quite easily. I have a Potterton Suprima 80L boiler which is suffering from intermittent lockout. A boiler overheating is often the result of the safety features failing. if you want to get a better understanding of how our fixed price boiler quote tool works. COVID-19 Notice This can be the result of “cold spots” forming where the air is slowing or preventing the flow of the hot water. Trading address is 1 Station Road, Great Sankey, Warrington, Cheshire, WA5 1RH. Free appliance repair help, parts and troubleshooting advice for nonprofessionals. Replace box if faulty. Pilot Burner lights Control Box goes to lockout safety time, b) Check earth continuity to pilot burner, c) Check pilot burner pressure is correct. Is your boiler leaking or losing pressure? This is when a lockout has occurred and the control has been reset, this event is then stored in the controls memory until another lockout occurs and is reset at which time the display is updated to reflect the new event. Pilot Burner Lights Main burner lights Control box locks out. Pilot Burner Lights. ? A typical failure will be the red ‘lock-out’ light coming on and the user needing to press the reset button. Installing a new, modern boiler means you are covered by a brand-new warranty (as long as 10 years in some cases), meaning that if any parts fail during that period, the boiler manufacturer will cover the costs and if necessary replace the boiler. The boiler has an integral fuse. Over the last 8 months it has occasionally (every month or so) gone to lockout with a different fault each time. If you decide to keep an old boiler with no warranty, then it is likely to continue to experience problems and you have got to consider how much that will cost you in the long term. Check fuses and switches. Check our list of the top 10 boiler problems common in all types of boilers. If your boiler has turned off – what is termed a “lockout” and is displaying the low-pressure error code, restarting the boiler will not resolve the issue. If this is obtained and the control box continues to lock out then replace the control box. The Potterton Suprima has several different derivatives. View and Download Potterton Suprima 30 HE installation & service instructions manual online. Legal. Therefore, do not keep trying to restart the boiler before the exact problem has been investigated, diagnosed, and repaired. More often than not, an error code will be displayed on the digital display to help you find out what’s wrong with the unit. ... POTTERTON A Trading Division of Baxi Heating UK Ltd (3879156) A Division of Baxi Group Brooks House, Coventry Road, Warwick. For more information see the Fault Finding Chart. After a failure, it happens most days. We're still installing boilers, safely. Check whether the gas isolation cock is fully open. E133 error code on a Baxi/ Potterton / Main boiler is an ignition lockout fault code. 7. If your radiators are not heating up evenly, or you notice that a radiator in a particular location is not getting warm or as warm as it should be, then you may have too much air in your heating system. The Potterton Promax System HE Plus is a fully automatic gas fired wall mounted condensing system boiler. Modern boilers are designed to lockout when there's a safety risk, leaving your home without heating and hot water until the fault is fixed. Pilot does not Light. Each of them describes the possible problems of a particular model of boiler of this brand. possible fault i) Boiler max temperature exceeded for gradient (probable pump jammed or air in the circuit). Check our new boiler costs guide and use our boiler size calculator if you want to get a better understanding of how our fixed price boiler quote tool works. If fault occurs several times, notify heating engineer temperature stat open circuit, Not heat requirement, pump defective, radiator valves closed, Check water pressure and add water if required, No flame detected (no flame message after expiration of safety time), Reset, if fault occurs a number of time, notify heating engineer, insufficient gas , check polarity of line power connection, ignition electrodes and ionization current, Impermissible LPB segment number or equipment number, Incompatibility between LPB interface/basic unit. From the information below it is possible to determine the function the control is performing at any one time. Want an exact price on a new boiler? Curious to know which boiler brand performed worst? Use our quick and easy tool to get your fixed price boiler replacement. Potterton Suprima 50 Lock Out problem. Get a fixed price in 60 seconds & installation as quick as tomorrow. Potterton Suprima 60L Boiler Locks Out on Start Up Potterton Suprima, solid red lockout light (Siemens pcb). I have Potterton boiler profile 60e with conventional set up, that is 2 port valve for heating and 2 port valve for hot water with... Mould in walls caused by poor ventilation and insulation and type of heating system? The ‘Lockout’ light would be better labeled “overheat” in my personal opinion, as this is what it actually means. I have a Powermax boiler. Need to know the cost of a new boiler, quick? b) Check power supply is available to ignitor during ignition period. this reading should not be changed as it affects the minimum heat input of the boiler and may cause noise below this figure. Pilot Burner Lights. 805259). This means that you essentially use less energy and therefore save money on your heating bills. The boiler will require resetting before it will re-light. Ideally, you want to top it up, until the needle sits within the green area, around the 1.5 mark. This has been factory set to ensure that the correct air signal pressure is produced and may have been set anywhere between oo and 06. b) Check voltage supply for interference. Hello, My boyfriend and I recently moved into a house we bought. If you are experiencing the boiler lockout you can press the reset button visible on the boiler. With that said, one of the most common causes of no hot water is a faulty diverter valve. The type of lockout is shown in the Flow Temperature & Settings Display. My Potterton Promax HE 24 (not plus) boiler sometimes cuts out. So, the boiler is likely to lock out, before displaying the fault code. Find out what replacement you need along with costs (takes 60 seconds). You will need to increase the pressure in the boiler, how exactly you do this varies from boiler to boiler, but you can find the exact instructions by referring to the user manual. a) Check ignition electrode continuity for earth fault. You will need to hire a registered Gas Safe Engineer to diagnose and repair the problem. New, modern boilers are far more efficient than old boilers, this means they are better able to use the heat they produce and produce less waste. No hot water from your Potterton boiler is not necessarily caused by a faulty diverter valve, it could be caused by another problem such as a faulty Printed Circuit Board (PCB). We tried to find when the first Potterton Suprima boilers came out. Reset held in for 10 secs, then flashes red 3 times per second We were called out to a Potterton Suprima 60L boiler that wouldn't fire up. Blocking Error is shown in the Flow Temperature and Settings Display. A reading of at least 7^A DC should be obtained. This can result in cold or lukewarm water. this reading should not be changed as it affects the maximum heat output of the boiler. Find out what replacement you need along with costs (takes 60 seconds). Use the Search icon or for mobiles use Menu→Search. The replacement parts, combined with the engineer’s labour costs can all add up, with some of these higher-end repair jobs costing around £500. Modern boilers are designed to lockout when the system detects signs of overheating to prevent serious damage. a) Check electricity supply is available to boiler and on/off switch is illuminated. Ive checked the pressure - its fine just over the 1 in the green band. 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